International Shipping:
We take pride in providing international shipping services to customers in over 200 countries and islands worldwide. Our commitment is to deliver great value and exceptional service to our customers globally. As we continue to expand, we aim to exceed the expectations of all our customers, ensuring a seamless experience no matter where you are in the world.
Shipping Methods
Packages shipped from our US/Canada warehouse are handled through USPS, a reliable and efficient shipping service. For international orders, we work with trusted international couriers to ensure secure and timely delivery.
Worldwide Coverage
Yes, we offer worldwide shipping with free shipping to over 200 countries on orders exceeding $50. While we strive to reach every corner of the globe, there are some locations we may be unable to ship to. In such cases, our team will contact you promptly to discuss alternative arrangements or provide a full refund.
Shipping Time Estimates
Shipping times vary by location, and here are our estimated delivery times:
- United States: 3 - 14 Business days
- Canada, Europe: 3 - 14 Business days
- Australia, New Zealand: 4 - 17 Business days
- Mexico, Central America, South America: 4 - 17 Business days
Please note that these are estimates, and actual delivery times may vary based on factors such as customs processing and local postal services.
Tracking Information
Rest assured, you will receive an email containing your tracking information once your order is shipped. This allows you to monitor the progress of your package. If you don't receive tracking information within 5 days, please reach out to our customer support team.
Tracking Status "No Information Available"
In some cases, it may take 1-3 business days for the tracking information to update. If your tracking number shows "no information available" after 5 business days, please contact us for assistance.
Consolidated Shipments
For logistical efficiency, items in your order will be sent together in one package. However, if you have specific requests or urgent needs, please contact us, and we'll do our best to accommodate.
Customs and Duties
Customers are responsible for any customs and duties fees that may apply to their orders. We recommend checking with your local customs office for more information on potential charges.
Contact Us
If you have any further questions, concerns, or need assistance, please don't hesitate to contact us. We are here to provide the best support and help you with any queries you may have. Thank you for choosing us!