Q. Where do we ship from?
A. We ship from our partnered factories located worldwide. We have our main facilities located in Virginia, New York and Canada as well as other facilities located around the world for our international orders.
Q. How long will it take for my items to arrive?
A. It will usually take between 4 -14 business days for all orders to arrive.
Q. How long will it take to receive a tracking number?
A. It will take anywhere between 24-48 business hours.
Q. Where can I place an order from?
A. You can place the order from any country, we ship Worldwide & It is Absolutely FREE for orders over 50$.
Q. Is shipping really FREE?
A. Yes! shipping is free Worldwide for orders over 50$, otherwise it is only 4.97$.
Q. Which currency will I be charged in?
A. We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
Q. Will I receive confirmation number when I place my order?
A. Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.
Q. Who can I contact if I have a problem with my order?
A. All inquiries can be sent through our contact form.
Q. Do you offer express shipping options?
A. Yes, we offer express shipping at an additional cost. You can select the express shipping option during checkout.
Q. Are your products cruelty-free or ethically sourced?
A. We are committed to ethical practices. Our products are cruelty-free, and we strive to source materials responsibly.
Q. Do you restock sold-out items?
A. We strive to restock popular items whenever possible. Keep an eye on our website or subscribe to our newsletter for restock notifications.
Q. How can I pay?
A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also PayPal.
Q. Is Checkout on this site safe and secure?
A. You can be absolutely sure that all purchases here are safe and secure.
Q. If I enter my email address will you sell my information?
A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
Here are a few of the frequently asked questions.
To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email.